Privacy Policy

1. Introduction

Solarithm ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website solarithm.energy or use our solar consultation and installation services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide when you:

• Fill out contact forms or request consultations
• Subscribe to our newsletter
• Communicate with us via email, phone, or other means
• Apply for our services

This information may include:

• Name and contact information (email, phone, address)
• Company name and business information
• Property details and energy consumption data
• Financial information relevant to solar installations

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser information
• Device information and operating system
• Pages visited and time spent on our site
• Referring website information

3. How We Use Your Information

We use the collected information to:

• Provide solar consultation and installation services
• Respond to your inquiries and requests
• Send you relevant information about our services
• Improve our website and services
• Comply with legal obligations
• Process payments and manage accounts

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party contractors who assist in our operations
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Restriction of processing
• Data portability
• Objection to processing

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can control cookie settings through your browser preferences.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from children under 18.

11. International Data Transfers

If you are located outside the United Kingdom, please note that your information may be transferred to and processed in the UK, where our servers are located.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

14. GDPR Compliance

For users in the European Union, we comply with the General Data Protection Regulation (GDPR). Our lawful basis for processing your data includes:

• Consent for marketing communications
• Contract performance for service delivery
• Legitimate interests for business operations
• Legal obligations for compliance requirements